Privacy Policy
Effective Date: 15 February 2025
1. Introduction
Welcome to EM Learning Centre ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.emlearningcentre.com and use our services.
By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
When you use EM Learning Centre, we may collect the following types of personal information:
2.1 Information You Provide to Us
- Account Information: When you register, subscribe, or interact with our services, we collect your name, email address, phone number, and other relevant details.
- Payment Information: When purchasing a subscription or course, we collect billing details, but all transactions are securely processed via third-party payment gateways (e.g., Stripe, PayPal).
- Communication Data: If you contact us via email, live chat, or other means, we may collect and store your messages.
2.2 Information Collected Automatically
- Device & Usage Data: We collect information about your interactions with our website, such as IP address, browser type, referring website, pages visited, and session duration.
- Cookies & Tracking Technologies: We use cookies and similar technologies to improve your experience, analyse site traffic, and personalise content. You can control cookie preferences in your browser settings.
2.3 Information from Third Parties
- If you register via a third-party service (e.g., Google, Facebook), we may receive basic profile details from those services in accordance with their privacy policies.
3. How We Use Your Information
We use your information to:
- Provide, manage, and improve our website and services.
- Process transactions and manage subscriptions.
- Personalise your learning experience.
- Send updates, newsletters, and promotional offers (you can opt-out at any time).
- Respond to enquiries and provide customer support.
- Enhance security and prevent fraudulent activities.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share it in the following cases:
- With Service Providers: We work with trusted third parties (e.g., payment processors, analytics providers) who assist us in operating our services.
- For Legal Compliance: We may disclose your data if required by law, regulation, or to protect our rights and users.
- Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.
5. Data Security & Retention
We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain your data as long as necessary for operational, legal, or compliance purposes. If you request deletion, we will remove your data unless legally required to retain it.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access & Correction: You can request a copy of your personal data and ask for corrections.
- Deletion: You may request that we delete your data, subject to legal limitations.
- Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the link in our emails.
- Cookies & Tracking: You can manage cookie preferences through your browser settings.
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services constitutes acceptance of any modifications.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: [email protected]
🌍 Website: www.emlearningcentre.com
